Privacy Policy
Covers collected data, live and message moderation, processors, retention, rights, regional contacts, and deletion.
1. What we collect
Account data: the email address or third-party identifier you sign in with, your confirmed adult status, and your display name.
Profile data: avatar, display name, bio, chosen language, and the interests you select from our controlled list. We do not ask for your home address and we do not publish your date of birth.
Content: live video and audio you broadcast, room and live chat messages, direct messages, images and voice notes you send, and the rooms you host or join.
Purchase data: which diamond packs you buy, the store receipt reference, and your resulting balance. We never receive or store your full card details.
Safety data: reports you file, reports about you, moderation decisions, appeals, blocks, and the evidence attached to a case.
Device and diagnostic data: app version, operating system, coarse network quality, and crash information.
2. Moderation
Swayli is an adult community. Text you post — direct messages, live chat, your display name, bio and room titles — is screened automatically before it is published. Content that breaks our Community Guidelines is rejected, and borderline content is flagged.
Images, avatars and voice messages are not screened automatically today. They rely on reporting: anyone can report any message, profile or session, and we act on those reports.
Where a report or investigation requires it, we retain the relevant evidence — including message excerpts, moderation logs and account data — for as long as the case and any appeal window remain open.
3. How long we keep data
Profile and content: kept while your account is active.
Direct messages: kept while the conversation exists for either participant.
Moderation evidence: kept for the life of the case plus the appeal window, then deleted or de-identified.
Purchase records: kept as long as tax and accounting law requires.
Deleted accounts: removed or de-identified promptly, except for the limited records we must keep by law or to prevent repeat abuse.
4. Processors we use
We use service providers for cloud hosting and object storage, media delivery, content-safety classification, crash reporting, and app-store payment processing. Providers act on our instructions, are bound by contract, and may not use your data for their own purposes.
5. Your rights
You can access and correct your profile in Edit Profile, download a portable copy of your data from Account & Security, control notification categories and system permissions in Permissions, and delete your account permanently from Delete Account — all inside the app, with no need to contact support.
Depending on where you live you may also have the right to object to certain processing, to restrict it, or to complain to your local data-protection authority.
6. Contact
Privacy questions: HelomSteinborn665@outlook.com
Safety and urgent reports: HelomSteinborn665@outlook.com
EU / UK representative and other regional contacts are listed on our website.
Swayli is not an emergency service. If you are in immediate danger, contact your local emergency number.